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Enrique J. Avila said:

To the MERAZ Roofing family business:

I am taking the time to write out these few words to say how much we (my wife and I) are happy with the roofing job you did on our house. After looking and hunting for a suitable company to do the roof installation we happened to stumble on your ad in the phone bool. The ad caught my attention because of the words, “Get It Done Right The First Time.” My dad use to tell me something very similar and that was, “If it has to be done then do it right the first time.”

In speaking with Margarita (the one who answered the phone to ask about an estimation she was quite helpful and said that she would have someone come out that very day. When Jorge showed up at our house we felt very comfortable in speaking with him. We were able to ask questions and he was more than willing to answer them to the best of his ability. we didn’t feel any pressure nor did we feel uneasy about his explanations. He seem to want to be assure that we were sure with what we wanted in terms of shingle color and what we needed.

Not once did I call the office and got a negative attitude although I thought I was maybe calling often. Rocio (office salary), who answered the office phone, was just outstanding when speaking with me. She had a sweet demeanor and made me feel at ease and treated every question I had as important and in no way a bother.

The work done was finished in time and with good workmanship. Everyone on the crew that I talked to was friendly and seem to enjoy their line of work. The Clovis city inspector complimented the roof work as “well done”. In top of all this, the price was very, very reasonable just as what one would expect from the ad’s words, “Expert Installation You Deal Direct No Salesperson’s Commission”.

Again, thank you very much and lastly, for recommending Aaron Navarro (Superior Insulation) to insulate our attic. We will definitely be recommending your business to any of our friends or acquaintances should they be looking for a reliable and reasonably priced roofing company. It has been a pleasure doing business with you.

Sincerely, a very satisfied customer.

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Enrique J. Avila
Enrique J. Avila